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Customer Care

DWP provides excellent customer service — in person and online.


If you have questions about billing, rates, or utility service, this is where you can find the answer!

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Contact the Billing Department
Our Customer Care Team is here to help answer your questions and resolve your inquiries about billing, meter reading, and service issues.

Phone: (951) 736-2321
Hours: Monday Friday, 8:00 a.m. to 5:00 p.m.