DWP provides excellent customer service — in person and online.
If you have questions about billing, rates, or utility service, this is where you can find the answer!
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Contact the Billing Department
Our Customer Care Team is here to help answer your questions and resolve your inquiries about billing, meter reading, and service issues.
Phone: (951) 736-2321
Hours: Monday – Friday, 8:00 a.m. to 5:00 p.m.
- Answer Center
Find answers to questions about billing, water quality, and more.
- Bill Payment
Discover the payment method that works best for you. There are several to choose from.
- Forms, Permits & Applications
All of the DWP forms and permits are in one easy-to-use place.
- Starting/Stopping Service
Here's how to start or stop your utility service.
- Current Rates:
- Water Budget Variance
If you need a variance, this is the place to look.
Learn about the Emergency Medical Subscription service and fees.
The City of Corona bills residents for trash/recycling service provided by Waste Management.
- Water Quality
Learn how the DWP provides the best quality water to residents.
- Water Use Profile